Aurora Resthaven
Ratings
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11 User Ratings
| Description | Rating |
|---|---|
| The facility is clean and well maintained. | 4.8/10 |
| The facility feels 'home-like' (not institutional). | 4/10 |
| The facility is free of any offensive odours. | 3.8/10 |
| There are many activities for residents which cover a broad range of interests. | 4.5/10 |
| Rooms are spacious and comfortable (Bedrooms, Dining Room, Common Areas). | 4.7/10 |
| The building is safe, secured, and monitored for unwelcome guests. | 5.4/10 |
| The food is of good quality and appealing. | 5.6/10 |
| Medical care (i.e, physician) is accessible and treatment is provided in a timely fashion. | 5.8/10 |
| Staff respond to residents’ needs in a timely fashion. | 5.5/10 |
| Staff are quick to update me on the condition of my loved one. | 5.2/10 |
| Staff are friendly and approachable. | 5.6/10 |
| Staff treat residents with respect and dignity. | 5.4/10 |
| I would recommend this facility to others. | 4.7/10 |
Reviews
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On September 5th, 2010 at 2:53PM Anonymous posted the following:
During my tour of the home, the place felt 'tence'. Staff seemed to be stressed and unwelcoming. One part of the home has spacious rooms, but there is a long waiting list to get in. After touring this home, I have considered others in the area. Not a comfortable place to leave a loved one.
On January 17th, 2011 at 4:48PM Janine Elliott posted the following:
My father's health improved immediately after he moved into Aurora Resthaven. He was fortunate to be placed in a private room in the new wing. The staff are friendly and his care is excellent. When he arrived, he couldn't walk and was constantly kept in a restraint belt while in hospital. At Resthaven, with the help of staff and the rehab therapist . . . my Dad is starting to walk, with assistance. He roams about the floor in his wheelchair, at other times and has regained his dignity. We are so happy we found Resthaven.
On January 31st, 2011 at 12:20PM K Brackett posted the following:
Mom moved into Aurora Resthaven from Sunrise of Aurora, when her medical needs increased. The older wing is crowded and not pleasant, but the new wing is wonderful - the staff kept me up to date on Mom, which was very good for me, as Mom's Alzheimers became more severe. Mom started out in the old wing and then was transferred to a single room in the new wing, as my request. I know that upgrades are being done to the old wing now. During Mom's final weeks, the staff were wonderful and kept Mom comfortable and let me know what was happening, it was handled very well and I appreciated it very much. I would highly recommend Aurora Resthaven.
On December 14th, 2011 at 9:51PM anon posted the following:
avoid. Old Mill section is narrow halls , smells, Parking facilities. Newer Greorge St nicer, private and semi- p rooms, Mill has dining room in basement.and transport each floors' residents 3 or 4 at a time down for meals, old style wards with 4 sharing. Avoid this one if you can.
Amenities
This nursing home does not have any amenities recorded in our database.
