Leisureworld Caregiving Centre - Muskoka

Information

Location

200 Kelly Drive
Gravenhurst
Ontario
P1P 1P3

Contact

705-687-3444


Ratings

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4 User Ratings

Description Rating
The facility is clean and well maintained. 5.5/10
The facility feels 'home-like' (not institutional). 4/10
The facility is free of any offensive odours. 5.3/10
There are many activities for residents which cover a broad range of interests. 5.3/10
Rooms are spacious and comfortable (Bedrooms, Dining Room, Common Areas). 4.5/10
The building is safe, secured, and monitored for unwelcome guests. 5.3/10
The food is of good quality and appealing. 4.8/10
Medical care (i.e, physician) is accessible and treatment is provided in a timely fashion. 4/10
Staff respond to residents’ needs in a timely fashion. 3.5/10
Staff are quick to update me on the condition of my loved one. 4.8/10
Staff are friendly and approachable. 4.3/10
Staff treat residents with respect and dignity. 4/10
I would recommend this facility to others. 3.5/10

Reviews

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On July 17th, 2008 at 7:14AM Anonymous posted the following:

My mother was sent to this facility in January, a week later she had a black eye that I was not told about by the home, and a week following that she was rushed to the hospital with a brain fracture. When I tried to find out what had happened with the first injury, there was not a person on staff that could tell me. The doctor in this facility had put my mother on medication that I had not been told about.When I had placed my complaint with the compliance officer, I was told that the incidents had occurred without a member of the staff witnessing the events, so therefore, there was really no information to give me.


On October 21st, 2010 at 9:03PM Brian Wilson posted the following:

my mother was in this home for 5 years and she was well cared for. The staff are great and the building clean and comfortable.


On June 27th, 2011 at 3:45AM Rebekah posted the following:

The staff is treated very poorly. Often ostracized in open areas. PSW staff treating their co-workers poorly. Condescending and curt with residents. Multiple staff members on smoking breaks. Staff is rude when asked a question about a family member.


Amenities

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