Upper Canada Lodge
Information
Location
272 Wellington Street P.O. Box 1390
Niagara-on-the-Lake
Ontario
L0S 1J0
Ratings
Have experience with this nursing home? Rate it yourself.
3 User Ratings
| Description | Rating |
|---|---|
| The facility is clean and well maintained. | 5/10 |
| The facility feels 'home-like' (not institutional). | 5.7/10 |
| The facility is free of any offensive odours. | 7/10 |
| There are many activities for residents which cover a broad range of interests. | 3/10 |
| Rooms are spacious and comfortable (Bedrooms, Dining Room, Common Areas). | 3.3/10 |
| The building is safe, secured, and monitored for unwelcome guests. | 3.3/10 |
| The food is of good quality and appealing. | 3.3/10 |
| Medical care (i.e, physician) is accessible and treatment is provided in a timely fashion. | 3.3/10 |
| Staff respond to residents’ needs in a timely fashion. | 3.7/10 |
| Staff are quick to update me on the condition of my loved one. | 3.7/10 |
| Staff are friendly and approachable. | 3.7/10 |
| Staff treat residents with respect and dignity. | 3.7/10 |
| I would recommend this facility to others. | 4/10 |
Reviews
Have experience with this home? Rate it yourself.
On May 4th, 2011 at 1:27PM Ali posted the following:
Please stay away from this nursing home!! My wheelchair bound, Diabetic, blind Mother "mysteriously" broke her Tibia December 19th 2011. I knew the exact date because I visited everyday. Nobody could explain how it happened. Not only that, they refused, even after my repeated pleading, to do an xray. They insisted it was arthritis, and treated it with tylenol, even though she screamed everyday in agony. It was a nightmare. Twenty three days later she got an xray. Twenty five days later it was splinted at the hospital. My precious Mother passed away March 30th, 2011. I have no doubt the lack of concern and delay of critical medical attention exacerbated my Mother's death.
On July 21st, 2011 at 11:37PM Adrian Wolfe posted the following:
My mother was neglected and made to sit in her soiled diaper for hours on end. When she was first admitted to this facility she was lucid and capable of going to the bathroom on her own, our bathrooms had grab rails and a raised seat which she managed just fine. In less than a month at your facility she degraded significantly which had the family doctor confused. Why do so many seniors in your care have these accidents where bones are broken, eyes blackened, fingerprint bruises on their arms? You should be shut down and charges of criminal negligence and elder abuse filed against you people!
On August 3rd, 2011 at 2:01PM Isabel posted the following:
My Husband was well cared for in this home during his illness. I would highly recommend this home.
Amenities
This nursing home does not have any amenities recorded in our database.
