Victoria Village Manor
Ratings
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12 User Ratings
| Description | Rating |
|---|---|
| The facility is clean and well maintained. | 6/10 |
| The facility feels 'home-like' (not institutional). | 5.5/10 |
| The facility is free of any offensive odours. | 5.5/10 |
| There are many activities for residents which cover a broad range of interests. | 5.5/10 |
| Rooms are spacious and comfortable (Bedrooms, Dining Room, Common Areas). | 5.7/10 |
| The building is safe, secured, and monitored for unwelcome guests. | 6.5/10 |
| The food is of good quality and appealing. | 4.9/10 |
| Medical care (i.e, physician) is accessible and treatment is provided in a timely fashion. | 4.1/10 |
| Staff respond to residents’ needs in a timely fashion. | 4/10 |
| Staff are quick to update me on the condition of my loved one. | 4.4/10 |
| Staff are friendly and approachable. | 5.2/10 |
| Staff treat residents with respect and dignity. | 4.5/10 |
| I would recommend this facility to others. | 4/10 |
Reviews
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On November 8th, 2010 at 6:54PM Anonymous posted the following:
My father was in Victoria Village for a few years. During this time our family had difficulty getting answers to our concerns or issues raised. PSWs did not seem to communicate between shifts. Administration personnel was cold and distant and did not seem to want to hear suggestions. At the end of my fathers life, the doctors were inaccessible, palliative care was inadequate and confusing and pain management was a struggle to get and minimal at best. It was a horrible experience and my father suffered needlessly.
On November 17th, 2010 at 5:42PM Anonymous posted the following:
If you are considering admitting your loved ones to this facility please plesae seriously reconsider. It"s better than having regrets later. Signed, daughter of past resident
On November 21st, 2010 at 7:55PM past residents daughter posted the following:
I would strongly urge anyone considering placing a loved one in this place, to seriously reconsider. The reasons are to long and to many. Bad administration, neglect, uneducated and uncaring.
On January 8th, 2011 at 9:47AM D. Henderson posted the following:
I would not recommend this facility to anyone who is considering the ongoing care and maintenance of an elderly relative with mobility or cognitive issues. An enema adminstered by staff caused peri-anal laceration and infection leading to pre-mature death. Staff denied or were ambivalent about the injurious procedure.
On September 19th, 2011 at 3:04PM Anonymous posted the following:
Victoria Village Manor's Ministry of Health & LTC inspection findings are not accurately reflected in the Government Reports section of this site. There has since been 4 more non-compliance issues identified. MAKE SURE YOU DO YOUR HOMEWORK BEFORE YOU HAVE A LOVED ONE WAREHOUSED HERE! When I inquired about why this site is not updated this is the response I was given: On July 1, 2010 the new Long Term Care Homes Act 2007 was implemented. This implementation changed the way that Long-Term Care homes are inspected, and the standards they have to meet to be in compliance with this new Act. As a result, the reports and criteria the MOHLTC is required to report publicly has to be adapted to this new process. The Ministry of Health and Long-Term Care is currently revising the Public Reporting site to show the updated Long-Term Care (LTC) home Inspection findings from July 2010 to present. When this update of the site is complete, the inspection reports will be current as of the day the site is viewed. The current inspection information for LTC homes can always be requested through contacting your local Service Area Office or the home Administrator listed on the Public Reporting website. If requested, LTC homes are required under the Long-Term Care Homes Act 2007 to provide any resident or member of the public with their most current inspection report.
On November 5th, 2011 at 9:41AM anonymous posted the following:
I am very impressed by this facility. My loved one is well looked after by educated and caring staff. Her needs are met in a timely manner. Both management and staff are approachable at any time. I reccomend Victoria Village as a wonderful facility for any senior.
On January 26th, 2012 at 6:53AM THEEFF posted the following:
My Mother has been at Victoria Manor for approx 2 years, I cannot say enough about the the quality of care she receives . or the professionalism of the staff. The facility it's self is wonderful. We as a family feel very fortunate to have my mother so well looked after
Amenities
This nursing home does not have any amenities recorded in our database.
